Help Center

VISIT OUR WEBSITE: 

https://www.valuepacph.com

PLACE YOUR ORDERS ON THE WEBSITE. 

Remember to add your complete details. No need to register an account.

SEND US YOUR ORDER NUMBER THROUGH MESSENGER AT WWW.FACEBOOK.COM/VALUEPACPH

Ex: Hi Valuepac! My order number is VC1234. 

SETTLE YOUR PAYMENT. 

We accept payment through BDO /Metrobank/ BPI / COP via Grab's/ Lalamove's Purchase Service. 

WAIT FOR CONFIRMATION.
If you chose to pay online, please wait for us to confirm that we have received your payment before scheduling your order for pick-up / delivery. Please note that check deposits require 3 days clearing period before we can confirm the payment.

PICK UP YOUR ORDER / PROVINCIAL SHIPPING
For Metro Manila and nearby provinces, you can pick up the order yourself or you can send any courier of your choice. Remember to give all your order number/s (if you have multiple) during pick-up. Our warehouse staff will only release orders based on the order number/s provided during pick-up. Please also provide the Name given during the ordering process if you are a dropshipper or the customer details provided in the order are different from the courier booking.
For Provincial orders, we schedule deliveries to couriers on Wednesdays and Saturdays. Cut-off for payment to be included is Tuesday and Friday at 3:00pm.  
* For couriers that do not pick-up at our address, a delivery to branch fee will be collected. 

* Actual shipping fee of the chosen courier varies depending on the total quantity, item, weight and package size. We can only give an estimate based on published rates or previous shipping experience. 

Please message us at www.facebook.com/valuepacpph to get an estimate and to arrange shipment. 

_{Please message us on www.facebook.com/valuepacph for order confirmation, schedule and payment.}

_{If you choose to pay online, please wait for us to confirm that we have received your payment before scheduling your order for pick-up / delivery. Please note that check deposits require 3 days clearing period before we can confirm the payment.
For Metro Manila, we implement pick-up only option. You can pick-up your order or send your chosen courier (i.e. Toktok, Lalamove or Transportify) to pick-up at our address once your order has been confirmed.}

_{Nationwide shipping available} 

<sub>For nearby areas such as Laguna and Cavite, we use Grab, Lalamove or Transportify for shipping.

For other provincial orders, we use bus shipping, J&T Express and other couriers.  Provincial shipping is scheduled on Wednesdays and Saturdays. Cut-off for payment to be included is Tuesday and Friday at 3:00pm. For couriers that do not pick-up at our address, delivery to branch fee will be collected.</sub> 

_{We do not offer free shipping. Actual shipping fee may vary depending on the total quantity, item, weight and size.  Please message us at www.facebook.com/valuepacpph to arrange shipment.} 

We are open Mondays to Saturdays 9:30am to 5:00pm

We are closed for lunch break 12:00nn to 1:00pm

Cut-off time is 4:30pm. Pick-ups who arrive after 4:30pm will no longer be entertained.

Placing Order

Simply add as many items as you want to your shopping cart while browsing our store. Once you want to proceed with the order - click "checkout".

Follow the instructions by providing us with delivery information and select payment method.

For Pick-up Orders select the Pick-up in Quezon City (FREE) as your shipping option then choose your payment method.

Our support team is always happy to guide you at any step!

• We are currently accepting payment thru BDO, Metrobank, BPI and Cash on Pick-up.
• Account details will be provided upon check-out